Support Center

Common questions and troubleshooting steps.

Why is my video taking so long?

Complex scenes can take up to 2 minutes. If it takes longer than 10 minutes, please re-upload your source image.

Is my data private?

Yes, all inputs are deleted from our GPU servers 1 hour after generation.

Can I get a refund for VIP?

Yes, if you are unsatisfied, contact us within 3 days of purchase.