Privacy Policy

Last Updated: April 29, 2026

At VideoGen, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information and the content you upload to our AI video generation platform.

1. Information We Collect

We collect minimal data necessary to provide our services:

User Inputs: We process the text prompts, unique IDs, and source images you upload to generate videos.
Usage Data: We may collect anonymous data such as IP addresses, browser types, and access times to monitor system performance and prevent abuse.
Generated Content: The video files created by our AI are temporarily stored on our servers to allow you to download them.

2. How We Use Your Data

Your data is used strictly for the following purposes:

To generate the video content you requested via our API.
To provide customer support and troubleshoot technical issues.
To improve the quality and speed of our AI rendering engine.

3. Data Retention & Deletion

We value your privacy and storage efficiency. Source images and generated videos are automatically deleted from our servers 1 to 24 hours after creation. We do not retain your personal content for long-term storage or use it to train public models without your explicit consent.

4. Third-Party Services

We may use third-party APIs and GPU cloud providers to process video rendering tasks. These providers are strictly bound by data confidentiality agreements and are authorized to use your data only as necessary to provide these services to us.

5. Cookies

We use cookies solely to enhance your experience (e.g., remembering your session status). You can choose to disable cookies through your browser settings, though this may affect some site functionality.

6. Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about this Privacy Policy, please visit our Support Page.